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Position:  CHIEF GROWTH & RELATIONSHIP OFFICER (FOR A LARGE DENTAL CLINIC)
Employer:  A LEADING DENTAL SERVICE CLINIC
Ref No:  SGK-CG&RO-04-2024
Industry:  MEDICAL SERVICE
Job Category:  MIDDLE MANAGEMENT
Town:  NAIROBI
Country:  KENYA
Date Posted:  19/04/24
Deadline:  03/05/24
Requirements:  BACHELORS DEGREE IN BUSINESS ADMINISTRATION, MARKETING, OR A RELATED FIELD. MASTERS IS AN ADDED ADVANTAGE. A TRACK RECORD OF SUCCESS IN BUSINESS DEVELOPMENT, MARKETING, EXECUTING GROWTH STRATEGIES, AND FOSTERING STRONG RELATIONSHIPS. DEMONSTRATED PROFICIENCY IN EFFECTIVE COMMUNICATION AND RELATIONSHIP BUILDING, WITH A TALENT FOR FORGING STRONG CONNECTIONS WITH STAKEHOLDERS AT ALL LEVELS. PROVEN LEADERSHIP ABILITIES AND THE CAPACITY TO INSPIRE AND GUIDE A TEAM TO ATTAIN SUCCESSFUL OUTCOMES. DEMONSTRATED CAPABILITY IN DATA-DRIVEN DECISION-MAKING AND MARKET ANALYSIS, PAIRED WITH STRONG ANALYTICAL AND STRATEGIC THINKING ABILITIES. CAPACITY TO OPERATE BOTH INDEPENDENTLY AND AS PART OF A TEAM, EXHIBITING A STRONG SENSE OF RESPONSIBILITY AND OWNERSHIP. ABILITY TO EFFECTIVELY MANAGE MULTIPLE PROJECTS AND PRIORITIES IN A FAST-PACED ENVIRONMENT. PASSION FOR DRIVING GROWTH AND INNOVATION, WITH A CREATIVE AND STRATEGIC MINDSET. KNOWLEDGE OF THE DENTAL INDUSTRY AND MARKET DYNAMICS IS PREFERRED BUT NOT REQUIRED.
Experience:  5 - 7 YEARS’ EXPERIENCE IN DOING SALES, MARKETING AND BUSINESS DEVELOPMENT ACTIVITIES IN A BUSY COMPANY.
Salary:  KSHS. 150,000 - 200,000 PLUS COMPANY BENEFITS
Additional Attributes:  CHIEF GROWTH AND RELATIONSHIP OFFICER MAIN ROLE IS TO DEVELOP AND EXECUTE THE COMPANY’S GROWTH STRATEGY, DRIVE REVENUE AND CUSTOMER ACQUISITION, AND ENHANCE THE COMPANY’S MARKET POSITION BY BUILDING A STRONG NETWORK OF RELATIONSHIPS ACROSS THE VALUE CHAIN TO SUPPORT OUR LONG-TERM SUCCESS BY PERFORMING THE FOLLOWING DUTIES:- DEVELOP AND IMPLEMENT COMPANY GROWTH STRATEGY, INCLUDING BUSINESS DEVELOPMENT, MARKETING, AND STRATEGIC PARTNERSHIPS. DRIVE REVENUE AND CUSTOMER ACQUISITION THROUGH INNOVATIVE MARKETING CAMPAIGNS AND BUSINESS DEVELOPMENT INITIATIVES. STAY ABREAST OF INDUSTRY DEVELOPMENTS AND IMPLEMENT BEST PRACTICES TO DRIVE GROWTH. IDENTIFY AND PURSUE NEW BUSINESS OPPORTUNITIES, INCLUDING NEW MARKETS AND PRODUCT LINES. ANALYSE MARKET TRENDS, CUSTOMER NEEDS, AND COMPETITIVE LANDSCAPE TO STAY AHEAD OF INDUSTRY DEVELOPMENTS. IDENTIFY NEW MARKET OPPORTUNITIES AND DEVELOP STRATEGIES TO PENETRATE THESE MARKETS. IDENTIFY AND PURSUE NEW BUSINESS OPPORTUNITIES, INCLUDING NEW MARKETS, PRODUCTS, AND SERVICES, TO DRIVE REVENUE GROWTH. BUILD AND MAINTAIN RELATIONSHIPS WITH KEY ACCOUNTS, INCLUDING MANAGING KEY ACCOUNTS LIKE INSURANCE AND CONDUCTING ACCOUNT REVIEWS TO ENSURE CONTINUED GROWTH. WORK CLOSELY WITH THE SALES/CUSTOMER CARE TEAM TO DEVELOP AND EXECUTE STRATEGIES TO ENABLE THEM TO ACHIEVE THEIR SALES GOALS. DEVELOP AND EXECUTE STRATEGIES TO EXPAND THE COMPANY'S PRESENCE IN EXISTING MARKETS AND ENTER NEW MARKETS. LEAD DEAL NEGOTIATIONS AND STRUCTURE DEALS THAT ALIGN WITH THE COMPANY'S OVERALL GROWTH GOALS. MONITOR AND REPORT ON KEY BUSINESS METRICS, INCLUDING REVENUE GROWTH, MARKET SHARE, AND CUSTOMER ACQUISITION COST, TO INFORM ONGOING OPTIMIZATION AND DECISION-MAKING. FOSTER STRONG RELATIONSHIPS WITH KEY STAKEHOLDERS, INCLUDING CUSTOMERS, PARTNERS, AND INDUSTRY LEADERS, TO DRIVE BUSINESS GROWTH THROUGH STRATEGIC PARTNERSHIPS. COLLABORATE WITH CROSS-FUNCTIONAL TEAMS, INCLUDING SALES AND MARKETING, CUSTOMER CARE, RESEARCH AND INNOVATION, AND PRACTICE MANAGERS TO DRIVE GROWTH INITIATIVES. COMMUNICATE THE COMPANY’S VISION AND GROWTH STRATEGY TO EMPLOYEES, STAKEHOLDERS, AND INVESTORS. BUILD AND MAINTAIN RELATIONSHIPS WITH KEY STAKEHOLDERS, INCLUDING INDUSTRY LEADERS, INSURANCE PROVIDERS, AND OTHER POTENTIAL PARTNERS OVERSEE THE NEGOTIATION OF PARTNERSHIPS AND CONTRACTS WITH KEY STAKEHOLDERS. COLLABORATE WITH OTHER DEPARTMENTS TO ENSURE THAT GROWTH INITIATIVES ALIGN WITH OVERALL COMPANY OBJECTIVES AND STRATEGIES. MEASURE AND REPORT ON GROWTH AND PARTNERSHIP PERFORMANCE, USING DATA-DRIVEN INSIGHTS TO INFORM DECISIONS AND IMPROVE RESULTS. LEAD THE GROWTH AND RELATIONSHIP MANAGEMENT TEAM TO ACHIEVE THE COMPANY'S OBJECTIVES. PROVIDE LEADERSHIP AND DIRECTION TO THE TEAM TO ACHIEVE THEIR GOALS AND TARGETS. DEVELOP AND MAINTAIN STRONG RELATIONSHIPS WITH KEY STAKEHOLDERS, INCLUDING CLIENTS, PARTNERS, AND SUPPLIERS. IN PARTNERSHIP WITH THE MARKETING TEAM, CREATE AND EXECUTE CAMPAIGNS TO DRIVE BUSINESS GROWTH AND INCREASE BRAND AWARENESS. CONDUCT MARKET RESEARCH AND ANALYSIS TO IDENTIFY NEW BUSINESS OPPORTUNITIES, STAY AHEAD OF INDUSTRY TRENDS, AND INFORM MARKETING DECISION-MAKING. TOGETHER WITH THE MARKETING TEAM, PLAN AND EXECUTE EFFECTIVE MARKETING CAMPAIGNS TO DRIVE CUSTOMER ACQUISITION AND REVENUE GROWTH, INCLUDING DIGITAL MARKETING, BRAND AWARENESS, AND LEAD GENERATION INITIATIVES. DEVELOP AND EXECUTE STRATEGIES TO ACQUIRE NEW CUSTOMERS AND GROW THE CUSTOMER BASE. BUILD AND MAINTAIN STRONG RELATIONSHIPS WITH KEY PARTNERS, INCLUDING VENDORS, INFLUENCERS, AND OTHER ORGANIZATIONS, TO DRIVE BUSINESS GROWTH THROUGH STRATEGIC MARKETING INITIATIVES. DEVELOP AND MANAGE THE COMPANY'S BRAND IMAGE AND REPUTATION, INCLUDING MESSAGING, BRAND IDENTITY, AND REPUTATION MANAGEMENT. DEVELOP AND MANAGE THE DEPARTMENT BUDGET, INCLUDING FORECASTING, ALLOCATION, AND OPTIMIZATION OF RESOURCES TO SUPPORT BUSINESS GROWTH. RECRUIT, TRAIN, AND MANAGE A TEAM OF PROFESSIONALS, INCLUDING MARKETING, BUSINESS DEVELOPMENT, AND SALES PERSONNEL, TO SUPPORT THE COMPANY'S GROWTH GOALS. SET AND MONITOR PERFORMANCE GOALS, CONDUCT PERFORMANCE EVALUATIONS, AND PROVIDE ONGOING COACHING AND DEVELOPMENT TO SUPPORT STAFF DEVELOPMENT.
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